If launching from your LMS (Compass, Canvass, Blackboard, Moodle, etc.) doesn't work for some reason, no worries! You can still access Packback questions directly on our website!
If you already registered for an account through your LMS:
- Go to https://questions.packback.co/password/forgot to reset your password directly on the website
- Follow the instruction to set your password
- Log in to https://questions.packback.co/login using your school email and the password that you just set
- Once you're logged in, go to My Communities and you should see your community listed. You can access your community from there!
If you have not registered for an account through your LMS:
- Go to https://questions.packback.co/sign-up/create-account to create a new Packback account using your school email (make sure it is the once that you registered with!)
- Go to https://questions.packback.co/my-communities/join to find and join your community using your access code. If you don't know your community lookup key, let us know!
- Follow the steps on the screen to join your community then you're all set!