I'm trying to login but am being told my email or password are incorrect. What can I do?

There are a number issues you could be running into here. Give any one of these options a shot!

  1. Check your email or password for typosCheck for any misspellings in either field! Our system will not be able to recognize if you've made a mistake in your email/password.
  2. Is this the email you registered with? If you are attempting to use an email that is not currently registered in our system, you will be unable to login. Make sure you're attempting to login using the correct email address. When in doubt, it's usually your school email!
  3. Is this the password you registered with? Always make sure to use a password that will be easy for you to remember. If you forgot your password, you can always send yourself a reset link by clicking here!

If you attempt any of the above and are still receiving an error message, that's okay! Contact our Support Team at holla@packback.co and they can point you in the right direction!

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